TUSA Visio Tri-Ex Dive Mask
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Delivery Information
Delivery Information
Delivery Information
We offer free tracked UK standard delivery on orders over £50.
Standard UK delivery and Next Business Day UK delivery rates are calculated at checkout and offers a number of courier options for maximum convenience to you.
International shipping rates depend on items, shipment weight and destination. Shipping costs are calculated at checkout.
Estimated delivery times are shown during checkout and reflect your chosen delivery method. More Details
60 Day Returns
60 Day Returns
Returns Information
If you change your mind, it doesn’t fit, or you become inflicted with buyer’s regret - that's OK!
Mike's Dive Store offer an extended returns policy of 60 days - so you can be rest assured if the suit, piece of diving equipment or gift doesn't suit then just send it back, and we will either exchange it or offer a full refund less any postage costs. Too easy!
Please note that there are some special order items on our website that will be subject to a 20% re-stocking fee, but we will let you know about these items before we 'special order' them so that you are aware of this. If this is the case we can always help with correct sizing so that we minimise the risk of return. More Details
Returning To Chiswick Store
We want to make your shopping experience as seamless and enjoyable as possible, even when it comes to returns. That’s why we offer hassle-free returns at our Chiswick store. But there’s more—when you visit to make a return, you can also pre-order items to be available for collection. This means we’ll have a range of sizes ready for you to try on, ensuring you find the perfect fit before leaving the store.
Shop with Confidence, Wherever You Are
To make things even easier, we offer complimentary video consultations with our expert team. Whether it’s before or after your purchase, our specialists can guide you through sizing, fit, and styling—all from the comfort of your home. It’s like having your own personal VIP shopping experience, tailored just for you.
From returns to reorders, we’re here to help you find exactly what you need with zero stress.
Book Video Consultation: Book Now
Help & Support
Help & Support
Need Help?
Our expert diving team is here to assist with your order, sizing, or product selection. We're divers ourselves, ready to support you!
Chat Hours:
Monday - Friday: 09:00 AM - 05:50 PM GMT
Prefer a call back? Just request it through the chat bubble!
Store Location
Mike's Dive Store
113 Power Rd, Chiswick, West London, W4 5PY
Local: (020) 8994 6006
Store Hours
Mon - Fri: 10 AM - 6 PM
Sat: 10 AM - 5 PM
Sun: Closed
Bank Holidays: Store & Warehouse Closed (no dispatch)
Online Video Consultations
Unable to visit us? Book a live video consultation for tailored advice on equipment, fitting, or specialized gear. Get expert guidance from our team, face-to-face. Book Now
For more answers, visit our FAQs.
Festive Hours: In-Store, Click & Collect & Delivery Info
Festive Hours: In-Store, Click & Collect & Delivery Info
Showroom Christmas & New Year Opening Times
Visit us at Mike’s Dive Store, 113 Power Rd, Chiswick, West London, W4 5PY, this holiday season to complete your festive shopping or pick up your online order!
| Date | Opening Hours |
|---|---|
| Monday, 23rd December | 10:00 AM - 6:00 PM |
| Christmas Eve, 24th December | 10:00 AM - 4:00 PM |
| Christmas Day, 25th December | CLOSED |
| Boxing Day, 26th December | CLOSED |
| Friday, 27th December | 10:00 AM - 6:00 PM |
| Saturday, 28th December | 10:00 AM - 5:00 PM |
| Sunday, 29th December | CLOSED |
| Monday, 30th December | 10:00 AM - 6:00 PM |
| New Year’s Eve, 31st December | 10:00 AM - 4:00 PM |
| New Year’s Day, 1st January | CLOSED |
Enjoy the season and visit us when it suits you! 🎅
Customer Service / Online Chat:
Our customer service team will be unavailable during the same holiday period as our showroom. However, our website will remain open 24/7 for your online orders.
Christmas & New Year Dispatch Schedule
To ensure your orders arrive on time, please take note of the following delivery deadlines and dispatch information:
| Delivery Method | Order by |
|---|---|
| Standard Shipping | Thursday, 19th December |
| Express Shipping | Friday, 20th December |
Last-Minute Orders:
- We’ll dispatch next-day deliveries on Monday, 23rd December, but due to carrier delays, we recommend placing your order earlier to avoid disappointment! 🎁
- If you need a backup plan, visit our Chiswick store, open until 4 PM on Christmas Eve, or grab a Mike’s Dive Store Gift Card—the ultimate last-minute lifesaver!
Orders After 23rd December:
Orders placed after 23rd December will be processed and dispatched on 27th December 2024.
Holiday Courier & Dispatch Hours
| Date | Status |
|---|---|
| New Year’s Eve, 31st December | Open until 2 PM (Courier collections until 12 PM) |
| New Year’s Day, 1st January | CLOSED |
| Tuesday, 2nd January | Back to normal operations |
Thank you for choosing Mike’s Dive Store – we wish you a wonderful Christmas and a Happy New Year! 🎅
The Visio Tri-Ex boasts an ultra-wide viewing angle of 168 degrees. Designed and developed by the top engineers at Tabata Japan, the Visio Tri-Ex uses water refraction as an aid to increase the field of vision using 2 domed side-mounted lenses.
That's 61 degrees wider than the old model (Pano Geo)! And there's more! The Visio Tri-Ex frame is lighter and locks into place a high-quality crystal silicone skirt with extra wall strength, a wide face dimension and the same edge design found on the Serene masks released earlier this year.
One unforeseen benefit is that this mask can help keep you in better contact with your buddy. The side-mounted domed windows offers an amazing Panoramic-view ensuring you don't miss any special moment.
The Visio Tri-Ex also features some personal adjustments helping this mask suit any face. The side strap can be easily adjusted with one pull and the side buckles are fitted with the TUSA 5-point positioning system, which lock the angle of the frame in place. Pressure can be moved from the forehead to the upper l
Need prescriptive lenses? Unfortunately this mask isn't compatible with replacement prescription lenses BUT Tusa has a Universal Optical Frame Kit that allows a small range of minus corrective lenses to be added to any TUSA mask.ip depending on your comfort. This is especially outstanding for moustaches and smile lines.
Advice on how to prevent your mask from fogging can be found here - How to Pre-Treat a Dive and Snorkel Mask
Features
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3-D Strap TUSA's patented 3-D strap is a true three-dimensional design that snugly fits against the head's natural curvature. The 3-D strap offers unprecedented comfort and fit unlike standard flat mask straps. |
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Panoramic View Panoramic View masks feature a variety of designs offering an incredibly wide field-of-view. Several designs incorporate minimum frame volumes, domed side-windows, reduced frame structures as well as three and four window styles for maximum vision. |
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Round Edge Skirt TUSA's Round Edge Skirt features a proprietary round edge cross-sectionally shaped skirt. This rounded edge results in a soft fit that suppresses pressure and reduces creasing left on the face. The "planar fit, instead of linear fit" silicone skirt maintains great fit and unprecedented comfort. |
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Angle Strap Adjustor The 5 Angle Strap Adjustor allows for a five position micro-adjustment on both the left and right sides of the mask. This enables vertical (up/down) and horizontal (left/right) pressure on the face to be delicately adjusted for the optimum fit. |