Careers at Mike’s Dive Store
At Mike’s Dive Store, we’re passionate about diving, adventure, and delivering exceptional experiences for our customers. Our team is made up of dedicated, knowledgeable, and friendly individuals who love what they do - from guiding divers to providing top-notch equipment and support.
Current Opportunities
🌊We’re Hiring: 𝗦𝗮𝗹𝗲𝘀 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁
📍𝗖𝗵𝗶𝘀𝘄𝗶𝗰𝗸, 𝗟𝗼𝗻𝗱𝗼𝗻 | 𝗙𝘂𝗹𝗹-𝗧𝗶𝗺𝗲
Mike’s Dive Store is one of the UK’s leading specialist scuba diving retailers, serving everyone from beginner divers to technical and expedition professionals. We’re passionate about diving, oceans, and delivering outstanding customer service — and we’re looking for someone who shares that energy.
If you love people, enjoy retail, and have an interest in scuba diving (or watersports), this could be the perfect role.
🐠 The Role
As a Sales Assistant, you’ll be the face of the store — helping customers choose the right equipment, offering expert advice, and ensuring every visitor leaves excited about their next dive.
You’ll work in-store and support our growing online operation.
🧭 Key Responsibilities
•Providing friendly, knowledgeable customer service
•Advising on dive equipment (training provided if needed)
•Assisting with fitting masks, BCDs, wetsuits and technical gear
•Processing sales via Shopify POS
•Supporting stock management and merchandising
•Assisting with online order packing and dispatch
•Keeping the showroom clean, organised and visually strong
•Contributing to social media content
🐢 About You
We’re looking for someone who is:
•Confident and approachable
•Genuinely enthusiastic about diving, travel or watersports
•Reliable and punctual
•Comfortable working Saturdays
•Tech-comfortable (POS systems, basic admin, email)
•Happy to learn technical product knowledge
𝗕𝗼𝗻𝘂𝘀 𝗽𝗼𝗶𝗻𝘁𝘀 𝗶𝗳 𝘆𝗼𝘂:
•Are a certified diver (PADI / SSI / BSAC etc.)
•Have previous retail or outdoor equipment experience
•Enjoy photography, content creation, or social media
🌍 What We Offer
•Competitive hourly pay (based on experience)
•Staff discount on dive equipment
•Industry training and product knowledge development
•A supportive, close-knit team
•Opportunity to grow within a specialist and respected UK dive business
📝 How to Apply
Please email your CV and a short covering note explaining:
•Your retail or customer service experience
•Your connection to diving (if any)
•Why you’d be a great fit for Mike’s Dive Store
Send applications to: steve@mikesdivestore.com
If you’re excited by the idea of helping people prepare for their next underwater adventure, we’d love to hear from you.
🌊We're hiring: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗦𝗮𝗹𝗲𝘀 𝗔𝗴𝗲𝗻𝘁 – 𝗠𝗶𝗸𝗲’𝘀 𝗗𝗶𝘃𝗲 𝗦𝘁𝗼𝗿𝗲
📍Location: Remote
📋Contract: Full-time - Tuesday to Saturday, 9.00am-5.30pm, 37.5 hours per week
🦈Join Our Team at Mike’s Dive Store
We’re looking for an enthusiastic and customer‑focused individual to join our Customer Service team. If you enjoy working with people, have a passion for the ocean and thrive in a dynamic environment, this role offers a great opportunity to grow within the diving industry.
✍🏻 Key Responsibilities:
•Speak to customers by phone, live chat, video conferencing and via email, providing friendly and professional assistance
•Handle bookings for servicing, repairs and warranty claims
•Offer clear information about dive equipment and services to customers
•Maintain accurate customer records and manage daily administrative tasks
•Support retail sales by advising customers on equipment and accessories
•Coordinate with the shop, our service technician, and the management team to ensure smooth operations.
👀 What we're looking for:
•Strong communication skills and a positive, approachable “can do” attitude
•Excellent organisational skills and attention to detail
•Ability to multitask in a busy environment
•Confidence in handling customer enquiries and resolving issues
•Previous customer service experience is an advantage
•An interest in diving or watersports is highly desirable (diving certification is a bonus)
•Willingness to learn about diving equipment, training pathways, and company procedures
🌍 What We Offer
•A friendly, supportive team environment
•Opportunities to develop your diving knowledge and progress within the industry
•Staff discounts on equipment
•Competitive salary and benefits package
📝 How to Apply
Please send your CV and a short cover letter to steve@mikesdivestore.com with the subject line: Customer Service Agent Application.
We look forward to hearing from you.
Join Our Talent Network
If you’re interested in future opportunities, we’d love to hear from you! Please submit your resume and a brief note about yourself to support@mikesdivestore.com. We’ll keep your information on file and contact you when relevant positions become available.
Why Work With Us
- A Passionate Team: Work alongside fellow diving enthusiasts in a supportive and fun environment.
- Professional Growth: We value continuous learning and encourage team members to develop their skills.
- Community Focus: Be part of a business that actively engages with the local diving community and supports responsible diving practices.
- Fun and Adventure: Our team shares a love for the underwater world - and we make work enjoyable!
Stay Connected
Follow us on Instagram @mikesdivestore or sign up for our newsletter to stay informed about new positions, events, and special announcements from Mike’s Dive Store.
We’re always excited to connect with people who share our love for diving and dedication to excellent service. Thank you for considering a future with Mike’s Dive Store!